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Privacy Policy.Terms & Conditions.

Privacy Policy

Last Updated: 29 July 2026

This Privacy Policy explains how OneAvira Technologies Pvt. Ltd., operating under the brand Avira Digital Studios (“OneAvira”, “Avira Digital Studios”, “we”, “us”, or “our”), collects, uses, stores, shares and protects personal data when you visit our websites, contact us, engage us for services, or otherwise interact with us.

OneAvira Technologies Pvt. Ltd.

CIN: U62099WB2023PTC266044

Operating Brand: Avira Digital Studios

Registered Address: 13 Barrackpore Trunk Road, Nainan Para, Baranagar, Kolkata, West Bengal 700036, India

This Privacy Policy applies to aviradigitalstudios.com, its regional pages and subdomains, including blog.aviradigitalstudios.com, and the services provided by OneAvira Technologies Pvt. Ltd. under the Avira Digital Studios brand.

By using our website or providing personal data to us, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request it separately or through an appropriate consent mechanism.

1. Who We Are

OneAvira Technologies Pvt. Ltd. is an India-incorporated technology and digital services company operating under the Avira Digital Studios brand.

We provide services that may include website and web application development, software and technology services, digital marketing, search engine optimisation, advertising, branding, graphic and creative services, social media management, consulting and related professional services.

Depending on the nature of an engagement and applicable law, we may process personal data on our own behalf or on behalf of a client.

Where we process personal data solely on the instructions of a client, that client may be responsible for determining why and how the personal data is processed.

2. Personal Data We Collect

The personal data we collect depends on how you interact with us.

Information You Provide Directly

We may collect:

  • Your name;
  • Email address;
  • Telephone or mobile number;
  • Company or organisation name;
  • Job title or professional information;
  • Country, business address or location where relevant;
  • Information submitted through contact, enquiry, quotation or other forms;
  • Messages and information provided when communicating with us;
  • Project briefs, requirements, documents, files and other materials provided for service delivery;
  • Billing name, billing address, invoice information and transaction records;
  • Marketing and communication preferences; and
  • Other information you voluntarily provide to us.

During a client engagement, we may also retain relevant communications exchanged through email, telephone, WhatsApp, video conferencing or other business communication platforms.

Where payments are processed using a third-party payment processor, payment credentials such as full credit/debit card or bank details are generally processed directly by the payment provider. We do not intentionally store full payment card credentials on our website or systems unless specifically required and lawfully permitted.

Information Collected Automatically

When you access our website, certain technical and usage information may be collected automatically, including:

  • IP address;
  • Browser type and version;
  • Operating system;
  • Device type;
  • Pages viewed;
  • Date and time of visits;
  • Approximate session duration;
  • Referring website, search engine or campaign source;
  • Website interactions; and
  • Technical, diagnostic and security information.

This information may be collected through server logs, cookies, analytics technologies and similar tools.

3. How We Use Personal Data

We may use personal data for the following purposes:

Responding to Enquiries

We use information submitted through contact forms, email, telephone or other communication channels to respond to enquiries, understand requirements, provide information, prepare quotations and communicate with prospective clients.

Providing Our Services

We may use client information, project requirements, communications and supplied materials to:

  • Establish and manage client relationships;
  • Prepare proposals, quotations and agreements;
  • Deliver contracted services;
  • Manage projects;
  • Communicate about project progress and requirements;
  • Provide technical support and maintenance;
  • Manage billing and payments; and
  • Fulfil contractual commitments.

Website Operation and Improvement

We may process technical and usage information to:

  • Operate and maintain our websites;
  • Understand how visitors interact with our website;
  • Identify errors and technical problems;
  • Improve performance, content and user experience;
  • Protect website and infrastructure security; and
  • Measure the effectiveness of our marketing activities.

Marketing Communications

Where permitted by applicable law, we may use contact information to communicate about our services, company updates, insights, articles, offers or other relevant business information.

Where marketing communications require consent, we will send them only where the appropriate consent has been obtained.

You may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the communication or by contacting us.

Security and Fraud Prevention

We may process information where reasonably necessary to detect or prevent fraud, abuse, unauthorised access, cybersecurity incidents or other threats to our websites, systems, clients or business.

Legal and Business Requirements

We may process and retain information where necessary to:

  • Comply with legal, regulatory, taxation and accounting requirements;
  • Establish or defend legal claims;
  • Enforce contracts and policies;
  • Respond to lawful requests from authorities; and
  • Protect our legal rights and legitimate business interests where permitted by applicable law.

4. Cookies, Analytics and Tracking Technologies

Our website may use cookies and similar technologies.

Cookies are small pieces of information stored or accessed on your device that help websites operate, remember preferences, understand usage and, where applicable, measure advertising.

Essential Cookies

Essential technologies are used where necessary for website functionality, security, network management and other services requested by the visitor.

Analytics

We may use analytics technologies such as Google Analytics 4 and Google Tag Manager to understand website usage and performance.

Depending on the configuration, analytics information may include page visits, device information, approximate location, traffic source, interactions and other website usage information.

Where applicable law requires consent for analytics technologies, they will be subject to the relevant consent mechanism.

Advertising Technologies

Where implemented, we may use advertising and conversion-measurement technologies associated with services such as Google Ads and Meta advertising platforms.

These technologies may help us measure advertising performance, understand conversions and, where enabled and permitted, deliver or measure relevant advertising.

Advertising and other non-essential tracking technologies will be subject to consent where required by applicable law.

Managing Cookies

Where available, you can manage non-essential cookie preferences through our website's cookie consent mechanism.

You can also control or delete cookies through your browser settings. Disabling certain technologies may affect some website functionality or our ability to measure website usage.

5. How We Share Personal Data

We do not sell, rent or trade personal data to third parties for their independent marketing purposes.

We may disclose personal data where reasonably necessary to trusted service providers that support our business, including:

  • Website and cloud hosting providers;
  • Analytics and measurement providers;
  • Email and business communication platforms;
  • Customer relationship and project-management services;
  • Payment processors;
  • Advertising and marketing platforms;
  • IT, cybersecurity, backup and infrastructure providers;
  • Accountants, auditors, lawyers and other professional advisers; and
  • Other contractors or service providers required to deliver our services.

Depending on the technologies in use, providers may include services operated by Google and Meta .

Third-party providers process information according to their respective roles, contractual arrangements and privacy practices.

We may also disclose information where required by applicable law, regulation, court order, legal process or lawful government request, or where reasonably necessary to protect our rights, clients, personnel, systems or the public.

If OneAvira Technologies Pvt. Ltd. undergoes a merger, acquisition, restructuring, financing, sale of assets or similar corporate transaction, relevant information may be transferred as part of that transaction subject to applicable legal requirements.

6. International Data Transfers

OneAvira Technologies Pvt. Ltd. is based in India and provides services to clients in international markets.

Our clients, personnel, contractors and technology providers may therefore be located in different countries. Personal data may consequently be processed or stored outside the country in which it was originally collected.

We take reasonable steps to handle cross-border transfers in accordance with applicable data protection requirements.

Where the GDPR or other laws requiring specific international-transfer safeguards apply, we will use appropriate transfer mechanisms or contractual safeguards where required.

Where Indian data protection law applies, international transfers will be handled subject to the Digital Personal Data Protection Act, 2023, applicable rules, government notifications and restrictions in force at the relevant time.

Where New Zealand privacy law applies, overseas disclosures will be handled subject to applicable requirements of the Privacy Act 2020.

7. How Long We Retain Personal Data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, unless longer retention is required or permitted by applicable law.

Retention depends on the type of information and the nature of our relationship with you.

As a general practice:

Enquiry information may ordinarily be retained for up to 12 months after an enquiry has been resolved unless the individual becomes a client, further communication continues, or another appropriate reason for retention applies.

Client and project information may be retained throughout the engagement and for an appropriate period afterwards for support, business continuity, reference, contractual obligations, dispute resolution and legal purposes.

Billing, accounting and transaction records are retained for periods required under applicable Indian taxation, accounting, corporate and other legal requirements.

Website analytics information is retained according to the configuration and retention policies of the analytics technologies we use.

Marketing information may be retained while you remain subscribed or while another applicable lawful basis exists. When you unsubscribe, we may retain limited suppression information where necessary to ensure that your unsubscribe preference is respected.

We may retain information for longer where necessary in connection with litigation, regulatory proceedings, security incidents, fraud prevention or another legal obligation.

When information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to technical and legal limitations.

8. Your Privacy Rights and Choices

The privacy rights available to you depend on your location and the laws applicable to the processing of your personal data.

Subject to applicable law, you may be entitled to request:

  • Information about personal data we process about you;
  • Access to certain personal data;
  • Correction or updating of inaccurate or incomplete information;
  • Erasure or deletion of personal data;
  • Withdrawal of consent where processing is based on consent;
  • Restriction of certain processing;
  • Objection to certain processing;
  • Data portability where applicable; and
  • Grievance redressal or other remedies available under applicable law.

Not every right applies in every jurisdiction or circumstance.

India

Where the Digital Personal Data Protection Act, 2023 and its applicable provisions apply, Data Principals may exercise rights available under that framework, including applicable rights concerning access to information, correction, updating, erasure, withdrawal of consent and grievance redressal.

European Economic Area and Other GDPR-Covered Individuals

Where the General Data Protection Regulation (GDPR) applies to our processing, eligible individuals may have rights including access, rectification, erasure, restriction, objection and data portability, subject to the requirements and exceptions established by applicable law.

Where processing is based on consent, consent may be withdrawn at any time without affecting the lawfulness of processing undertaken before withdrawal.

Individuals may also have the right to lodge a complaint with the competent data protection authority.

New Zealand

Where the Privacy Act 2020 of New Zealand applies, individuals may exercise the rights available under that legislation, including applicable rights to access and request correction of personal information.

Exercising Your Rights

To submit a privacy request, contact us using the information in Section 12 below.

We may need to verify your identity before processing certain requests.

We aim to respond to privacy requests promptly and, where practicable, within 30 days, subject to the timeframe required by applicable law and any legally permitted extensions or exceptions.

9. Data Security

We take reasonable technical and organisational measures designed to protect personal data against unauthorised access, use, alteration, disclosure, destruction or loss.

Depending on the systems and information involved, measures may include:

  • HTTPS/TLS encryption for website communications;
  • Access controls and authentication measures;
  • Restricting access to client and business information based on operational requirements;
  • Secure management of project files and communications;
  • Website and infrastructure monitoring;
  • Software, system and security updates;
  • Backup and recovery practices;
  • Security-conscious selection and management of technology providers; and
  • Internal procedures intended to prevent unauthorised disclosure or misuse.

We also expect personnel and authorised contractors with access to confidential or personal information to handle it appropriately.

However, no internet transmission, website, electronic storage system or technology infrastructure can guarantee absolute security. While we take reasonable precautions, we cannot guarantee that personal data will never be accessed, disclosed, altered or lost due to circumstances beyond reasonable control.

10. Children's Personal Data

Our website and services are primarily intended for businesses, organisations, professionals and adults.

We do not knowingly solicit personal data from children through our general business website.

Where applicable law establishes a particular age for consent or additional requirements concerning children's personal data, we will seek to comply with those requirements.

If you are a parent or legal guardian and believe a child has provided personal data to us without appropriate authorisation, please contact us. We will review the matter and take appropriate action, including deletion where required.

11. Third-Party Websites and Services

Our website, blog, portfolio and communications may contain links to third-party websites, including client websites, social networks, technology platforms, graphics and videos, documentation and other external services.

We do not control independent third-party websites and are not responsible for their privacy, security or content practices.

A link from our website does not mean that the privacy practices of the third party are governed by this Privacy Policy.

We encourage you to review the privacy policies and terms of any third-party website or service before providing personal information.

12. Contact, Privacy Requests and Grievances

If you have questions about this Privacy Policy, wish to exercise a privacy right, withdraw consent, report a privacy concern or submit a grievance regarding the handling of personal data, please contact:

OneAvira Technologies Pvt. Ltd.

CIN: U62099WB2023PTC266044

Operating Brand: Avira Digital Studios

Registered Address:

13 Barrackpore Trunk Road, Nainan Para, Baranagar Kolkata, West Bengal, 700036, India

Privacy / Grievance Contact: Sachin Shukla, Grievance Officer

Email: [email protected]

Phone: +91-8777622700

Please provide enough information for us to understand your request and identify the relevant records. We may request reasonable information to verify your identity before fulfilling requests involving personal data.

We aim to respond to formal privacy requests within 30 days, where practicable, or within another timeframe required by applicable law.

If we appoint or are required to designate a Data Protection Officer, Grievance Officer or another privacy contact under applicable law, their current contact information will be made available through this Privacy Policy or another appropriate location on our website.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, services, technology, third-party providers, security practices or applicable laws and regulations.

When we update this Privacy Policy, the revised version will be published on this page and the Last Updated date at the top will be changed.

Where required by applicable law, we may provide additional notice or obtain renewed consent before materially changing how existing personal data is processed.

We encourage you to review this Privacy Policy periodically.

OneAvira Technologies Pvt. Ltd.

CIN: U62099WB2023PTC266044

Operating under the brand Avira Digital Studios

© 2026 Avira Digital Studios. All rights reserved.